"The service we received was efficient, professional, and to a very high standard throughout. Its clear they take pride in their work and customer satisfaction. An excellent company that we would highly recommend to anyone looking for reliable fire and security system servicing in Norwich and across Norfolk."

"Recently had the pleasure of working with Norfolk Fire Group, and I couldn't be more impressed with their professionalism and expertise. After being let down at short notice by another company in Norwich, Simon and his team stepped in quickly and accommodated us without any hassle. They carried out a full service of our fire alarm system to an exceptionally high standard, clearly explaining everything they were doing along the way. Their knowledge of current British Standards gave us complete confidence, and they provided practical recommendations to improve our system."

"Norfolk Fire Group recently replaced our old fire alarm with a new addressable fire alarm system at our Norwich offices. The installation was completed professionally, with a clear new zone plan and full certification provided. The system is fully compliant with BS 5839-1:2025, giving us confidence in both safety and compliance. Norfolk Fire Group will also be maintaining the system going forward. A very smooth and well managed installation — highly recommended."

"I had a great experience with Norfolk Fire Group. Their staff were friendly, efficient, and easy to communicate with. They carried out the work with great attention to detail. Overall, a very reliable and trustworthy company."

"Simon is a very detailed engineer that helped us decide on the best option for our large holiday let and implemented the solution on the agreed dates and methodically. I would recommend Norfolk Fire Group if you need a fire prevention solution."

"Absolutely Superb! I can't recommend Norfolk Fire Group enough. Exceptional service, very knowledgeable and competitively priced. Peace of mind and reassurance was paramount for me and Simon delivered on all fronts! Thank you"

"We've worked with several fire alarm companies over the years, but Norfolk Fire Group stands out as the most reliable by far. Their professionalism, attention to detail, and seamless installation process exceeded our expectations. Unlike past experiences, they delivered on time, communicated clearly, and ensured full compliance with zero hassle. Truly a cut above the rest."

"I found Norfolk Fire Group Ltd via MyBuilder.com. They took over our old alarm system and upgraded it. They were meticulous, highly professional and very reasonably priced. My wife and I were impressed by their determination to ensure the best possible service and that we understood what was necessary, the cost and how to operate the new control box. We would recommend them unconditionally."

"Simon and his team have helped us with many aspects of fire safety and we are immensely grateful for their assistance. I have found Simon to be knowledgeable, trustworthy, professional and responsive, with a pragmatic approach to fire safety."

"After approaching Norfolk Fire Group to quote for commercial fire and security services I've found Simon very knowledgeable and helpful. As a result we decided to engage with NFG for our services and the service has been excellent since."

"Very helpful. Serviced fire extinguishers and showed me an app I can have on my phone to test smoke alarms. Returned a few weeks later to install a system that would send alerts to my phone if smoke alarms are triggered. Great service and very competitively priced."

"I reached out to Simon at Norfolk Fire Group for some help with a fire extinguisher, and the support he gave me was second to none. He was friendly, knowledgeable, and went above and beyond to make sure I had exactly what I needed."

"Simon carried out a full fire risk assessment on our commercial premises and was absolutely thorough. He explained everything clearly, identified areas we hadn't considered, and provided a detailed action plan. Fantastic service — highly recommended."

"Used Norfolk Fire Group for fire door inspections across our housing association properties. Simon's knowledge of the new 2026 standards is outstanding. He was professional, efficient and the reports were comprehensive. Will definitely be using them again."

"Simon installed a new fire alarm system in our office building and the whole process was seamless. He worked around our business hours, kept disruption to a minimum and the system has been faultless since. Really impressed with the whole team."

"Excellent company. Had our annual fire extinguisher service done and Simon was prompt, thorough and very reasonably priced. He also flagged a couple of other compliance issues we weren't aware of which was really helpful. Great peace of mind."